We're Here to Help
Our Australian-based team is ready to answer your questions and help you get the most out of Scribe & Thrive Australia.
Phone
0451 381 843
Mon–Fri, 8am–6pm AEST
hello@sataus.net
Usually replies within 4 hours
Live Chat
Chat with us
Available during business hours
Location
Australia-wide
Remote-first, serving all states
Send Us a Message
Common Questions
How do I get started with Scribe & Thrive?
Simply create a free account on our website. No credit card required. You'll get instant access to free features and a 14-day trial of our Professional plan.
Is my client data secure?
Absolutely. All data is encrypted in transit and at rest. We store data in Australian data centres and comply with the Australian Privacy Act 1988. We are ISO 27001 certified.
Do you offer training or onboarding?
Yes! We offer free onboarding calls for Professional and Enterprise customers. We also have extensive video tutorials, help articles, and a community forum.
Can we get a custom quote for our organisation?
Yes, we work with organisations of all sizes. Contact our sales team for custom pricing, white-labelling options, and enterprise features.
What states do you operate in?
Scribe & Thrive Australia operates across all Australian states and territories. Our content is tailored to Australian regulations including NDIS and Aged Care standards.